Ordering and Shipping


    Notice: We are experiencing some interruptions that will delay online orders and shipments for Jaguar parts. Click HERE for details.

    Notice: PayPal payments are temporarily unavailable.

  • Orders placed by 2 p.m. PST normally ship the same day when shipped by UPS Ground Preferred or UPS Air. Larger or foreign orders are usually shipped the next business day.


  • Some parts or shipments may be excessively large or heavier than usual for its size. These items are indicated by the Oversize parts fee applies text. An oversize parts fee (per item) will be applied to your order, including free shipping orders.
  • You can find the amount of the fee by selecting items on XKS.com or calling 800-444-5247.
  • The actual amount will appear in the shopping cart and is indicated in the final checkout process as a Handling charge. You will have a chance to review this before completing the order.
  • The oversize parts fee will not be charged on orders that ship by truck freight (under $1,400) and those that qualify for free truck freight (over $1,400).


  • Some parts must be shipped by truck freight. Orders under $1,500 will be charged a flat $169 shipping fee.
  • Truck Freight orders over $1,500 will be shipped free.


  • Moss Classic Jaguar guarantees that air delivery service orders will arrive on time or shipping charges will be refunded (barring weather problems or "Acts of God").
  • UPS 2nd Day Air - Guaranteed to be delivered by end of day the second business day.
  • UPS Next Day Air - Guaranteed to be delivered by 10:30 a.m., noon or end of day the next business day, depending on destination.
  • Saturday Delivery - Available on UPS Next Day Air and UPS 2nd Day Air orders for an additional $16.00 (Saturday delivery is not available in all areas).
  • For orders shipped by Air that are over 40 lb, we reserve the right to charge actual shipping charges and will notify you in advance.

  • P.O. BOX, A.P.O. OR F.P.O.

  • A.P.O., F.P.O. and P.O. Box orders are not guaranteed and will be shipped via USPS.

  • Shipping Map


    Order Total Ground Saver (1) Ground Preferred (2) 2nd Business Day Air Next Business Day Air
    $10.00-$20.00 $5.99 $12.99 $26.99 $44.99
    $20.01-$50.00 $9.49 $16.79 $34.99 $56.99
    $50.01-$75.00 $11.49 $19.99 $43.99 $65.99
    $75.01-$100.00 $15.99 $22.99 $49.99 $79.99
    $100.01-$150.00 $21.49 $26.99 $59.99 $92.99
    $150.01-$200.00 $23.99 $29.99 $67.99 $103.99
    $200.01-$300.00 $25.99 $32.99 $79.99 $117.99
    $300.01-$500.00 $25.99 $35.99 $91.99 $129.99
    $500.01-$700.00 $25.99 $35.99 $99.99 $139.99
    $700.01 and UP FREE UPS (3) FREE UPS (3) $69.99 $109.99
    $1400.01 and UP FREE TRK (4) FREE TRK (4) $79.99 $119.99
    1 Ground Saver (default shipping method) - Ships by most economical method. May add 1-2 days.
    2 Ground Preferred - Ships by UPS and is normally shipped same day if ordered by 3 p.m. local time.
    3 Free UPS Ground Shipping for U.S. and U.S. Territories only. Truck Shipments under $1,500 will be charged a flat $169 shipping fee.
    4 Free Truck Freight Shipping in the contiguous 48 states only.


  • Foreign orders are charged actual shipping charges. Duties and taxes are your responsibility. First-time foreign orders may need to be paid by wire transfer.
    • Estimated Shipping Times
      • UPS Worldwide Saver - 1 to 3 Business Days
      • UPS Worldwide Expedited - 2 to 5 Business Days
      • USPS Express International Mail - 3 to 5 Business Days
      • USPS Priority International Mail - 6 to 10 Business Days
      • USPS First-Class International Mail - 10 to 30 Business Days


  • We have a $10 minimum parts order, excluding tax and shipping.
  • We accept VISA, MasterCard, Discover, and American Express. We also accept certified check and money order (payable to Moss Motors) on mailed-in orders. Note: PayPal payments are temporarily unavailable.
  • Orders shipped to California and Virginia will be charged state sales tax.
  • Due to increasing fraud, some foreign orders may require additional documentation to process your order.


  • Please remember to inspect your parts immediately upon receipt.
  • Should your order arrive in damaged condition, immediately inform Moss Classic Jaguar customer service at 800-444-5247 or 805-544-7864.
  • Claims for damage during shipping must be reported within 3 days of receipt of order.
  • Keep original box and packing material.
  • If your order was shipped truck freight, note damage on the bill of lading when signing the delivery receipt.
  • If there are any questions about your order, please contact customer service within 10 days.


  • Require pre-payment by cashier's check or credit card and may not be cancelled or returned.


  • Occasionally, we are out of stock on some items, which we will ship to you as soon as available.
  • You may request "No Backorders" or cancel backorders at any time prior to shipping.
  • Backorders are sent by the most cost-effective method and not necessarily the same method as the original order.


  • All Classic Jaguar products are warranted to be free from defects in material and workmanship for 2 years from the date of invoice.
  • Moss Classic Jaguar will, at its discretion, repair or replace any part that fails in service within the warranty period. This warranty does not cover labor, failure of related components, normal wear of brake or clutch components or failure resulting from alteration, misuse, accidental damage, faulty installation, or faulty repair.
  • Warranty requests should be submitted to our sales department and must be supported by the original Moss Classic Jaguar purchase invoice and documentation of the failure.


  • Tax laws for online and mail order sales are changing due to a recent Wayfair Supreme Court decision. We are making every reasonable effort to comply with the law, whenever it applies. If your order is shipped to one of the following States, it is subject to sales tax: AL, AR, AZ, CA, CT, CO, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, ME, MD, MI, MN, NC, NM, ND, NE, NJ, NY, NV, OH, OK, PA, RI, TX, SC, SD, TN, UT, VA, VT, WA, WI, WV, and WY.
  • Alabama Simplified Sellers Use Tax: Moss Motors will collect simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue. Moss Motors program account number is SSU-R010439133
  • On the shopping cart checkout page, your sales tax shown will be estimated. Actual sales tax will be calculated at the time of order fulfillment. If your business is tax-exempt, please contact us at (800) 444-5247 to apply your tax exempt status.
  • All prices are subject to change without prior notice. Moss Classic Jaguar reserves the right to correct any typographical errors.


  • You may return new and uninstalled products in resalable condition for a full refund excluding shipping charges for up to 6 months from date of invoice.
  • Returns over 6 months, but less than 12 months, will be charged a 10% restocking fee to cover our processing costs, and in-house credit will be given on account, usable on future orders. We reserve the right to charge up to 20% when no invoice is supplied and/or there is substantial work involved to process your return back to stock.
  • Items over 12 months old are not returnable.
  • To return a part, follow the instructions on the returns form. For a copy of the returns form click HERE.
  • Please send Returns to: Moss Classic Jaguar, ATTN Returns, 850 Fiero Ln., San Luis Obispo, CA 93401
  • Make sure to package the products carefully to avoid damage during return and include all original packaging and a copy of the invoice.
  • Refunds will not be issued for installed, damaged, incomplete, "Custom," or "Special Order" or "Direct Ship" items.
  • If a return is due to our error, we will reimburse reasonable freight charges. We will not reimburse additional charges for shipping/packaging services.
  • Electrical items that have been installed are not returnable.


  • Every effort has been made to provide accurate information. We reserve the right to correct typographical errors and will not be held liable for inaccuracy of pricing, descriptions or applications.


  • Parts listed on our site are for U.S. spec vehicles unless otherwise noted. They may, or may not, fit vehicles from other countries.



    U.S. and Canada: 800-444-5247
    International: 805-544-7864
    Monday-Friday: 7:00 a.m. to 5:00 p.m. PST


    U.S and Canada: 800-444-5247
    Monday-Friday: 7:00 a.m. to 5:00 p.m. PST
    Se Habla Español: 1-805-540-7446
    International: 805-544-7864
    FAX: 805-544-1664


    850 Fiero Ln.
    San Luis Obispo, CA 93401
    Click for Map

    Showroom Hours of Operation:

    Mon - Fri 8:30 a.m. - 4:30 p.m. PST
    Call 800-444-5247 for parts availability prior to visit.